Customer Service
Customer service representatives are available to answer your questions from 8:00 am to 4:00 pm U.S. central time, Monday through Friday.
Please e-mail Travel Leaders Support at: [email protected].
Shipping Information
All orders for in stock merchandise that are placed before 12:00 PM central time will ship within 1-2 business days of receipt from Minneapolis, MN (USA).
Orders placed after 12:00 PM central time will be considered an order for the next business day and will ship in 2-3 business days.
If you require next day shipping, please choose it from the drop down on the shipping information page. Orders need to be placed by 12:00 PM central time to be available for delivery when using next day services.
International Buyers – Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.
Returns
When assistance is required for returns, please contact customer service.
All returns will be accepted within 30 days from the original invoice date if a valid return authorization is provided by a customer service representative. A 10% restocking fee will be charged on all unused stock items and credit will be applied to the correct credit card.
Please note: On-demand custom order and clearance products are not available for return.